{"id":930,"date":"2026-04-13T11:47:59","date_gmt":"2026-04-13T11:47:59","guid":{"rendered":"https:\/\/www.sikasoftonline.net\/?p=930"},"modified":"2026-04-13T12:02:53","modified_gmt":"2026-04-13T12:02:53","slug":"account-opening","status":"publish","type":"post","link":"https:\/\/www.sikasoftonline.net\/index.php\/2026\/04\/13\/account-opening\/","title":{"rendered":"Account Opening\u00a0"},"content":{"rendered":"\n

The Account Opening<\/strong> module is the secondary stage of the onboarding process. Once a customer has been registered in the system (KYC), this module is used to link them to specific institutional products\u2014such as Savings, Susu, Loans, or Fixed Deposits. This action generates a unique, functional Account Number<\/strong> that governs how funds are deposited, withdrawn, or charged interest based on the product’s predefined financial rules.<\/p>\n\n\n\n\n\n\n\n

PURPOSE<\/h2>\n\n\n\n
    \n
  • Link registered “Person” or “Entity” records to specific banking products.<\/li>\n\n\n\n
  • Generate unique, branch-specific account numbers for transaction processing. <\/li>\n\n\n\n
  • Inherit financial parameters (Min Balance, Monthly Charges, Withdrawal Limits) from the Product Setup<\/strong> module.<\/li>\n\n\n\n
  • Enable specific administrative controls like “Account Blocking” or “Account Closure.”<\/li>\n\n\n\n
  • Provide a centralized view of all active and pending products held by a single customer.<\/li>\n<\/ul>\n\n\n\n

    STEP-BY-STEP GUIDE<\/h2>\n\n\n\n

    Step 1 \u2014 Accessing the Module<\/strong><\/p>\n\n\n\n

      \n
    1. Navigate to Customer Records <\/strong>and select Account Opening<\/strong> via the sidebar.<\/li>\n\n\n\n
    2. The main dashboard features a search interface for locating registered customers who need new products.<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      Step 2 \u2014 Finding the Target Customer<\/strong><\/p>\n\n\n\n

        \n
      1. Search Type:<\/strong> Choose between searching by Account Number<\/strong> (Global ID) or by Field Mobilizer<\/strong>.<\/li>\n\n\n\n
      2. Enter the name or number in the search bar.<\/li>\n\n\n\n
      3. Locate the customer in the results table and click the Action<\/strong> (Recall) button.<\/li>\n<\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        Step 3 \u2014 Configuring the New Account<\/strong><\/p>\n\n\n\n

          \n
        1. Click the Open Account<\/strong> button to launch the configuration modal.<\/li>\n<\/ol>\n\n\n\n
          \"\"<\/figure>\n\n\n\n
            \n
          1. Product Type:<\/strong> Select between Deposit<\/strong> (Savings\/Current\/Susu) or Loan<\/strong>.<\/li>\n\n\n\n
          2. Account Type:<\/strong> Choose the specific product from the dropdown (e.g., “Regular Savings”).<\/li>\n\n\n\n
          3. System Action:<\/em> Once the Account Type is selected, the system will auto-populate the Min. Balance<\/strong>, Monthly Charges<\/strong>, and Withdrawals Per Month<\/strong> fields based on the institutional settings.<\/li>\n<\/ol>\n\n\n\n
            \"\"<\/figure>\n\n\n\n

            <\/p>\n\n\n\n

            Step 4 \u2014 Setting Administrative Status<\/strong><\/p>\n\n\n\n

              \n
            • Block Account:<\/strong> Check this box if the account should be prevented from making withdrawals immediately (e.g., pending further verification).<\/li>\n\n\n\n
            • Close A\/C:<\/strong> Check this box for historical decommissioning of the specific product.<\/li>\n<\/ul>\n\n\n\n
              \"\"<\/figure>\n\n\n\n

              Step 5 \u2014 Saving & Authorization<\/strong><\/p>\n\n\n\n

                \n
              1. Click Save<\/strong>.<\/li>\n\n\n\n
              2. System Action:<\/em> The request is sent to the Unauthorised<\/strong> tab.<\/li>\n\n\n\n
              3. A supervisor must review the request under the Account Opening Authorization<\/strong> page to activate the account number.<\/li>\n<\/ol>\n\n\n\n

                Step 6 \u2014 Reviewing Account History<\/strong><\/p>\n\n\n\n

                  \n
                1. At the bottom of the modal, use the Authorised<\/strong> and Unauthorised<\/strong> tabs to see a list of all current and pending accounts linked to this customer.<\/li>\n\n\n\n
                2. This allows officers to verify if a customer is attempting to open duplicate accounts of the same type.<\/li>\n<\/ol>\n\n\n\n
                  \"\"<\/figure>\n\n\n\n

                  KEY NOTES<\/h3>\n\n\n\n
                    \n
                  • Product Constraints:<\/strong> Most parameters (like interest rates or charges) are read-only and inherited from the Product Setup<\/strong> to ensure consistency across the institution.<\/li>\n\n\n\n
                  • Account Number Logic:<\/strong> The generated account number typically includes the Branch ID and Product Code to facilitate easy identification during reports.<\/li>\n\n\n\n
                  • Field Officer Link:<\/strong> The account is automatically linked to the “Field Officer” defined during the initial registration, ensuring commission accuracy for Susu\/Mobilizer agents.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                    The Account Opening module is the secondary stage of the onboarding process. Once a customer has been registered in the system (KYC), this module is used to link them to specific institutional products\u2014such as Savings, Susu, Loans, or Fixed Deposits. This action generates a unique, functional Account Number that governs how funds are deposited, withdrawn, or charged interest based […]<\/p>\n","protected":false},"author":7,"featured_media":937,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-records"],"_links":{"self":[{"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/posts\/930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/comments?post=930"}],"version-history":[{"count":4,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/posts\/930\/revisions"}],"predecessor-version":[{"id":942,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/posts\/930\/revisions\/942"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/media\/937"}],"wp:attachment":[{"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/media?parent=930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/categories?post=930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sikasoftonline.net\/index.php\/wp-json\/wp\/v2\/tags?post=930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}